Privacy Policy

Last updated: 15th January 2026

Introduction

technoovahuber SARL ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website at technoovahuber.top or use our services.

As a company based in Luxembourg and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to all visitors and users of our website and services.

Data Controller Information

The data controller for your personal information is:

  • Company: technoovahuber SARL
  • Registration Number: RCSB251436
  • VAT Number: LU25749683
  • Address: Rue Chimay 96, 4573 Esch-sur-Alzette, Luxembourg
  • Email: privacy@technoovahuber.top
  • Phone: +352 26661362

Data We Collect

We collect and process various types of personal data depending on how you interact with our website and services. The data we collect includes:

Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms or request information
  • Communication Data: Messages, enquiries, and other communications you send to us
  • Account Information: If you create an account, we collect username, password, and profile information
  • Service Data: Information related to the services you request or receive from us

Information Collected Automatically

  • Website Usage Data: Pages visited, time spent on pages, click patterns, and navigation behaviour
  • Technical Information: IP address, browser type and version, device type, operating system, and screen resolution
  • Cookies and Tracking Data: Information collected through cookies and similar tracking technologies
  • Referral Information: The website or source that referred you to our site

How We Use Your Information

We use your personal data for various purposes based on legal grounds under GDPR. How we use your information depends on the services you use and your relationship with us:

Service Provision and Communication

  • Responding to your enquiries and providing customer support
  • Delivering our e-commerce analytics and attribution services
  • Processing and fulfilling service requests
  • Sending service-related communications and updates

Website Improvement and Analytics

  • Analysing website usage to improve user experience
  • Understanding visitor behaviour and preferences
  • Optimising our website performance and content
  • Conducting research and statistical analysis

Marketing and Business Development

  • Sending marketing communications about our services (with your consent)
  • Personalising content and advertisements
  • Conducting market research and analysis
  • Developing new services and improving existing ones

Legal and Compliance

  • Complying with legal obligations and regulations
  • Protecting our rights and interests
  • Preventing fraud and ensuring security
  • Responding to legal requests and court orders

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for specific processing activities
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When we need to comply with legal requirements
  • Legitimate Interests: When we have a legitimate business interest that doesn't override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our website and delivering our services, including:

  • Web hosting and cloud storage providers
  • Email marketing and communication platforms
  • Analytics and tracking service providers
  • Customer support and CRM systems

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses approved by the European Commission
  • Other legally recognised transfer mechanisms

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Our retention periods vary depending on the type of data and the purpose for which it was collected:

  • Contact enquiries: 3 years from last contact
  • Client data: Duration of contract plus 7 years for legal compliance
  • Website analytics data: 26 months (Google Analytics default)
  • Marketing communications: Until consent is withdrawn
  • Legal and compliance data: As required by applicable laws

When data is no longer needed, we securely delete or anonymise it in accordance with our data retention and disposal procedures.

Your Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

Right of Access

You can request confirmation of whether we process your personal data and obtain a copy of your data.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request limitation of processing in specific situations.

Right to Data Portability

You can request transfer of your data to another controller in certain circumstances.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at privacy@technoovahuber.top or +352 26661362. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection and security
  • Incident response and breach notification procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our security measures.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

You also have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable laws.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Luxembourg and the European Union data protection regulations, including the General Data Protection Regulation (GDPR).