Terms of Service

Introduction

Welcome to technoovahuber. These Terms of Service ("Terms") govern your use of our website located at technoovahuber.top and our e-commerce marketing attribution analytics services provided by technoovahuber SARL, a company registered in Luxembourg.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access our website or use our services.

Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. These Terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

If you do not agree to abide by the above, please do not use our services or website.

Description of Services

technoovahuber provides e-commerce marketing attribution analytics systems and related services, including but not limited to:

Multi-touch attribution modelling and analysis
Customer journey tracking and mapping
Real-time analytics dashboards and reporting
Campaign performance optimisation services
Data integration and management solutions
Strategic consulting and training services

The specific services provided to each client will be detailed in separate service agreements or statements of work.

User Obligations

When using our website and services, you agree to:

Lawful Use

Use our services only for lawful purposes and in accordance with these Terms
Comply with all applicable local, national, and international laws and regulations
Not use our services for any fraudulent or unauthorised purpose

Account Security

Maintain the confidentiality of your account credentials
Notify us immediately of any unauthorised use of your account
Be responsible for all activities that occur under your account

Data Accuracy

Provide accurate, current, and complete information
Update your information to maintain its accuracy
Ensure you have proper rights to any data you provide to us

Prohibited Activities

You may not:

Attempt to gain unauthorised access to our systems or networks
Interfere with or disrupt our services or servers
Use our services to transmit harmful, illegal, or offensive content
Reverse engineer, decompile, or disassemble our software
Use our services to compete with us or develop competing products

Service Availability

We strive to maintain high service availability, but we do not guarantee that our services will be available at all times. Our services may be temporarily unavailable due to:

Scheduled maintenance and updates
Emergency repairs and technical issues
Third-party service dependencies
Force majeure events beyond our control

We will make reasonable efforts to provide advance notice of scheduled maintenance and to minimise service disruptions.

Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and the selection and arrangement thereof, are owned by technoovahuber or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Rights

technoovahuber retains all right, title, and interest in and to:

Our proprietary software, algorithms, and methodologies
Our website content, design, and functionality
Our trademarks, service marks, and trade names
Any improvements or modifications to our services

Client Data Rights

You retain ownership of any data you provide to us. By using our services, you grant us a limited licence to process your data solely for the purpose of providing our services to you.

Usage Restrictions

You may not:

Copy, modify, or distribute our proprietary content without permission
Use our trademarks or branding without written consent
Create derivative works based on our services
Remove or alter any copyright or proprietary notices

Payment Terms

For paid services, the following payment terms apply:

Fees and Billing

Service fees will be specified in your service agreement
Payments are due within 30 days of invoice date unless otherwise agreed
All fees are exclusive of applicable taxes
Late payments may incur additional charges as permitted by law

Subscription Services

Subscription fees are billed in advance on a monthly or annual basis
Services will continue until cancelled in accordance with these Terms
Refunds will be provided in accordance with our cancellation policy

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Confidentiality

Both parties acknowledge that they may have access to confidential information of the other party. We agree to:

Keep all confidential information strictly confidential
Use confidential information only for the purpose of providing or receiving services
Not disclose confidential information to third parties without consent
Return or destroy confidential information upon termination

Limitation of Liability

To the fullest extent permitted by applicable law, technoovahuber shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
Warranties that our services will be uninterrupted or error-free
Warranties regarding the accuracy or completeness of data

Limitation of Damages

In no event shall our total liability to you for all damages exceed the amount paid by you to technoovahuber in the twelve (12) months preceding the event giving rise to liability.

Exceptions

Nothing in these Terms shall limit our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded by law

Indemnification

You agree to indemnify, defend, and hold harmless technoovahuber and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

Your use of our services
Your violation of these Terms
Your violation of any rights of another party
Any data or content you provide to us

Termination

These Terms remain in effect until terminated by either party.

Termination by You

You may terminate your use of our services at any time by:

Providing written notice in accordance with your service agreement
Discontinuing use of our website and services
Requesting deletion of your account and data

Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, if:

You breach any provision of these Terms
Your account becomes delinquent on payments
We suspect fraudulent or illegal activity
We discontinue our services

Effects of Termination

Upon termination:

Your right to use our services will cease immediately
We will provide you with access to export your data for a reasonable period
Outstanding fees and charges will remain due and payable
Provisions that should survive termination will continue to apply

Force Majeure

technoovahuber shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature or acts of God, wars, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

If you are a consumer resident in the European Union, you also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiations.

If the dispute cannot be resolved through negotiations within 30 days, it may be submitted to mediation or arbitration as agreed by both parties, or resolved through the appropriate courts in Luxembourg.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and technoovahuber regarding the use of our services and supersede all prior and contemporaneous written or oral agreements between the parties.

Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@technoovahuber.top
Phone: +352 26661362
Address: technoovahuber SARL, Rue Chimay 96, 4573 Esch-sur-Alzette, Luxembourg

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